Frequently Asked Questions

Why do I need a password?
In order to avoid any unauthorized access of your account, a password is required to ensure that no other party is able to access your account. Hence, please keep your password safe and DO NOT disclose to others.

What do you do with the information?
We use the purchase registration process to record only that information which is necessary for the fulfillment of orders submitted by the users - this includes physical address and phone number.

What credit cards do you accept?
We accept Visa, M/C, and American Express.

Is it safe to use my credit card?
Yes. We protect your information by: Setting up a unique User ID and password for each account and Utilize Secured Servers and encrypting all private information, the padlock at the top or bottom of your browser lets you know when your at a secure page.
Plus we delete your credit card number once the order is shipped. We do not store your credit card infomation on our servers.

Can I call in my credit card number or mail a check or money order?
Yes. If you are hesitant to use your credit card over the Internet, we encourage you to still complete an order form to insure your proper address information and fulfillment of your order. At step 1 where you enter your name and address there's a drop down menu right below your password where you can chose "Call In" or "Mail In" your payment. After you send in your order, call us with your invoice number and credit card information or if your mailing in your payment be sure to write your invoice number on your check. Personal checks take about 10 days to clear.

Why use cookies?
Our site uses cookies to maintain shopping cart information. Our site also collects IP addresses for the purpose of tracking fraudulent credit card transactions.

Can I ship to an alternate address?
Yes. Yes. If you are shipping to an address other than your credit card billing address, we may contact you and ask for additional information that the credit card company may want to know. Orders will be held until information is received.

What about personal checks or COD's?
While we attempt to bank-approve personal checks for immediate shipment, this may not always be possible and we may hold your order for 10-12 business days. We do not not accept orders for COD's.

Do you ship International orders?
Yes we do.